Many of those individuals are not fully aware of what type of short-term insurance cover they require, why it is so crucial to have it, the various options available which are tailored uniquely to their needs, how to get the most value out of their cover. These are the fundamentals of short-term insurance which many do not have, not to mention the answers to some of the most controversial questions concerning their cover, claims and pay-outs. 

Ultimately, the short-term insurance industry is a complex product for the average Joe to fully understand, especially without having the tools to upskill themselves concerning it. 

Searching the web for information quickly made us realise that there is no “one-stop-shop” that offers the insured educational material that was concise, structured and readily available. 

Thus, the birth of Prosumer Connect… 

In today’s day and age, with careers and lifestyles being so fast-paced, extended periods of time can no longer be spent researching and self-educating. 

That is when the Founder of Prosumer Connect became suddenly aware of the great need for readily-available, short and educational training videos which would not only equip the consumer on short-term insurance, but answer some of their most frequently asked questions as well, empowering them with knowledge to make better informed decisions. 

While we don’t claim to have the answers to everything, we are certainly well-informed and skilled on the industry norms and standards which are generally applied across the industry. The application of these topics may differ slightly from company to company, so should any detailed information need to be clarified with the Prosumer’s financial advisor or insurer, they would certainly be in the know of the industry standards. 

Introducing Prosumer Connect – A revolutionary platform which provides free, valuable content, for the sole purpose of educating South Africans on short-term insurance

In this case, the common-goal of Prosumers is to equip themselves concerning short-term insurance – whether they are insurance consultants working within the industry, such as financial advisors, brokers, service providers, or most importantly, consumers. 

Although Prosumer Connect was created with consumer education top of mind, there are extensive benefits which industry players can glean from within this platform. Whether Prosumer Connect’s platforms are used to stay abreast of the latest industry news, used to engage into conversation with experts and specialists, or even supplementing services in getting clients to register and continue their learning post-sale – Prosumer Connect is the solution. 

This community is freely available to all those who wish to equip themselves and have their short-term insurance questions answered.

From occupying roles of a sales advisor to offering client services, from being in the claims division as a Manager and Department Head to joining the investigations department, and even becoming a certified fraud examiner. Furthermore, Marshall has played an integral role in designing and implementing new policies, new processes, new procedures and systems, working within six of the major insurance brands in South Africa. 

Outside of all the roles which Shaun Marshall fulfilled, he also carries notable qualifications and achievements from throughout his career, the likes of RE1 and RE5, business accreditations for both Personal and Commercial lines, being recognised as a certified fraud examiner and member of the Association of Certified Fraud Examiners South Africa, serving on various committees, including the South African Insurance Association, and even being welcomed as a keynote speaker at the Annual Insurance Crime Bureaus conference in 2020. 

Therefore, although the training videos made available are not direct-advice, they offer valued and education in easy-to-understand and short videos which are backed by all the necessary relevant qualifications.